At Claro Fans we are 

Australian Stock: All orders are dispatched from our Melbourne warehouse.

Fast Dispatch: We typically ship all orders within 1-2 working days, as we hold stock of our products. Once your order is dispatched, you will receive a confirmation email with tracking information.

Shipping Method: We ship via Direct Freight Express couriers to ensure your order is delivered quickly and safely to your door.

• Orders over $200: Free shipping (*excluding areas where remoteness results in higher charges)
• Orders under $200: Shipping charges are calculated at checkout based on your location.

At Claro Australia, we strive to provide a seamless and efficient delivery experience. That’s why we offer free freight on the majority of orders over $200 within Australia! However, please note that some remote and regional areas may be excluded from this offer. In order to determine if your postcode qualifies – simply add your items to the cart and enter your postcode to reveal any applicable freight costs.

Shipping costs are calculated based on the destination. Remote areas are defined as areas that result in higher than average charges. For the majority of areas excluded from our free freight promotion, you will be presented with applicable freight costs at the cart and checkout.

If your postcode does not reveal any freight costs, you will need to contact us to obtain a quote for delivery. This message will appear as per below at the cart/checkout. 

Please double check your postcode & state. If correct it means that we do not currently offer online orders to this postcode – please contact us for a quote for STATE/POSTCODE.