As part of your warranty claim, you will need to provide proof of purchase and evidence of installation by a licensed electrician.

Once you lodge your warranty form, you will receive an email with your case number which you will be able to reply to with your documents.

First Name*

Last Name*

Street Address (where the fan is installed)*

Suburb:*

State:*

Post Code:*

Phone

Email*

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Product Code (can be found in your invoice):*

Fan Control Type:* Select one Remote Wall Control

Height of Ceiling (at point where fan is installed):*

Isolation Switch installed and accessible? (this is a switch that turns power on and off to your fan):

Date of Purchase:*

Date of Installation:*

Was the issue/fault present at the time of installation?* Select one No Yes

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Please Describe Issue - Please be as detailed as possible. Eg. If your issue is related to noise, please describe the type of noise, and whether it is constant, on all speeds, all the time or just sometimes etc.*

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