Before you proceed - warranty claim checklist

  • Confirmation that you have an isolation switch installed for your ceiling fan(s). This is a mandatory requirement when having your ceiling fan(s) fitted. An isolation switch looks like a light switch on the wall that needs to be in the ‘on’ position in order to operate your fan via the remote control (if you have a remote). If you are unsure, or do not have an isolation switch installed, please contact your electrician to have one installed before proceeding with your warranty claim.
  • Copy of proof of purchase.
  • Copy of the electrician’s certificate of compliance.
  • Below form completed in full and with as much detail as you can provide.

Your Details:


Confirm Installation Location:


Product Details:

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Terms & Review:

I the Customer, hereby acknowledge that I have read and understood the Claro Warranty Statement, and in making this warranty claim, I agree to the conditions and limitations of the Claro Warranty Service detailed in the Claro Warranty Statement. I (please type your full name below), Certify that the information provided in my warranty claim is true and correct and that I will comply with the warranty procedures and conditions.