Warranty Claim Form

Warranty Coverage is dependent on the Claro Fan you purchased. Claro Range fans are backed by a 1-Year in home followed by a 3-Year motor replacement upon product registration. The Essentials Range comes with a 1-Year Replacement Warranty.

Steps

1. Complete the Claim Form

You will need to provide proof of purchase and evidence of installation by a licensed electrician in the next step.

2. Your Warranty Claim Case is opened

Our warranty team will promptly email you a Case Number upon submission of your claim form. Please reply to this email with your proof of installation by a registered electrician and receipt.

3. Your Claim will be reviewed

Our Warranty Team will review your case and process your claim if all requirements are met.

First Name*

Last Name*

Street Address (where the fan is installed)*

Suburb:*

State:*

Post Code:*

Phone

Email*

Product Code (can be found in your invoice):*

Fan Control Type:*

Height of Ceiling (at point where fan is installed):*

Location of Fan Installation:*

Isolation Switch installed and accessible? (this is a switch that turns power on and off to your fan):

Date of Purchase:*

Date of Installation:*

Was the issue/fault present at the time of installation?*

Please Describe Issue - Please be as detailed as possible. Eg. If your issue is related to noise, please describe the type of noise, and whether it is constant, on all speeds, all the time or just sometimes etc.*

Mini DC

Low Profile DC

Summer DC

Whisper DC

Whisper IP66 DC

Groove DC

Whisper AC

Dreamer DC

Cooler AC

Flight DC

Warranty Claim Form

Steps

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